Revenue Billing & Collections Lead

ABM Industries; New York (NY); On-site; USD 69,000 - 90,000; Full time

Job summary

ABM Industries in New York is seeking a Revenue Lead to manage cost-plus, square foot, and fixed-fee billings, ensuring accurate invoicing and timely collections. You will coordinate with Finance and Operations to validate contract data, monitor data flows, and oversee revenue recognition.

The role emphasizes collaboration with ESC departments and regional teams, improving processes, and mitigating revenue leakage while supporting high-quality invoicing and collections activities.

Qualifications

• 1-5 years of experience in billing, collections, or accounts receivable.
• Strong analytical skills with a keen eye for detail.
• Excellent communication and relationship management skills.
• Proficiency in financial systems and billing software; Oracle Cloud Financials (OCF) and EPM/SmartView experience a plus.

Responsibilities

• Manage and ensure all billable costs are captured, marked up, and invoiced in accordance with contractual agreements.
• Review bill plans without invoices each month to ensure accuracy of unbilled data and completeness of cycle.
• Oversee monthly collection of vacancy/occupancy data, ensuring receipt of required information from each client and/or operator, for completeness of monthly cycle.
• Monitor and spot check QuickBase to ensure client reported data is reflected accurately on invoice.
• Review, validate, and approve invoices to ensure pricing accuracy, appropriate documentation, and compliance with customer-specific requirements.
• Partner with regional Operations teams to validate billable costs and ensure alignment between operational data and financial systems.
• Work closely with ESC departments (Billing, Accounts Payable, Collections) to resolve discrepancies and support timely and accurate invoicing.
• Monitor credit & rebill activity; get involved in invoice discrepancies to help bring resolution timely.
• Ensure timely revenue recognition by aligning billing with service delivery and financial reporting deadlines.
• Proactively identify and address risks related to revenue leakage.
• Partner with regional finance teams and FP&A to ensure accurate accruals and financial reporting.
• Continuously assess billing and invoicing processes, recommending and implementing improvements to enhance accuracy, efficiency, and compliance.
• Support A/R collections process for assigned/high-risk regional accounts.
• Build strong relationships with local clients, accounting for cultural and market-specific factors in collection efforts.
• Collaborate with regional sales teams to resolve billing disputes and payment delays.
• Escalate delinquent accounts in a professional and timely manner, including recommendations for legal action or third-party collections where necessary.

Skills

Analytical skills

Attention to detail

Communication skills

Billing software

Tools

Oracle Cloud Financials (OCF)

EPM/SmartView

Job description

ABM Industries in New York is seeking a Revenue Lead to manage cost-plus, square foot, and fixed-fee billings, ensuring accurate invoicing and timely collections. You will coordinate with Finance and Operations to validate contract data, monitor data flows, and oversee revenue recognition.

The role emphasizes collaboration with ESC departments and regional teams, improving processes, and mitigating revenue leakage while supporting high-quality invoicing and collections activities.