Revenue Lead

ABM industries; New York (NY); On-site; USD 69,000 - 90,000; Full time

Job summary

ABM Industries in New York is seeking a Revenue Lead to manage cost-plus, square foot, and fixed-fee billings, ensuring accurate invoicing and timely collections. You will coordinate with Finance and Operations to validate contract data, monitor data flows, and oversee revenue recognition.

The role emphasizes collaboration with ESC departments and regional teams, improving processes, and mitigating revenue leakage while supporting high-quality invoicing and collections activities.

Qualifications

• 1-5 years of experience in billing, collections, or accounts receivable.
• Strong analytical skills with a keen eye for detail.
• Excellent communication and relationship management skills.
• Proficiency in financial systems and billing software; Oracle Cloud Financials (OCF) and EPM/SmartView experience a plus.

Responsibilities

• Manage and ensure all billable costs are captured, marked up, and invoiced in accordance with contractual agreements.
• Review bill plans without invoices each month to ensure accuracy of unbilled data and completeness of cycle.
• Oversee monthly collection of vacancy/occupancy data, ensuring receipt of required information from each client and/or operator, for completeness of monthly cycle.
• Monitor and spot check QuickBase to ensure client reported data is reflected accurately on invoice.
• Review, validate, and approve invoices to ensure pricing accuracy, appropriate documentation, and compliance with customer-specific requirements.
• Partner with regional Operations teams to validate billable costs and ensure alignment between operational data and financial systems.
• Work closely with ESC departments (Billing, Accounts Payable, Collections) to resolve discrepancies and support timely and accurate invoicing.
• Monitor credit & rebill activity; get involved in invoice discrepancies to help bring resolution timely.
• Ensure timely revenue recognition by aligning billing with service delivery and financial reporting deadlines.
• Proactively identify and address risks related to revenue leakage.
• Partner with regional finance teams and FP&A to ensure accurate accruals and financial reporting.
• Continuously assess billing and invoicing processes, recommending and implementing improvements to enhance accuracy, efficiency, and compliance.
• Support A/R collections process for assigned/high-risk regional accounts.
• Build strong relationships with local clients, accounting for cultural and market-specific factors in collection efforts.
• Collaborate with regional sales teams to resolve billing disputes and payment delays.
• Escalate delinquent accounts in a professional and timely manner, including recommendations for legal action or third-party collections where necessary.

Skills

Analytical skills

Attention to detail

Communication skills

Billing software

Tools

Oracle Cloud Financials (OCF)

EPM/SmartView

Job description

We are seeking a detail-oriented, customer service focused Revenue Lead to calculate cost-plus billing, manage square foot billing and review and validate fixed fee billing. This role will play a key part in ensuring accurate invoicing, timely collections, and strong cross-functional collaboration between Finance and Operations teams. This role is responsible for overseeing the collection coordination, and accuracy of contract data and billing inputs.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Employee Benefits | Staff & Management

Compensation:

$68,640-$90,000 annually (US Dollars)
The pay listed is the salary rage for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

Key Responsibilities

Cost-Plus/Rebillable Supply Billing

• Manage and ensure all billable costs are accurately captured, appropriately marked up, and invoiced in accordance with contractual agreements.
• Review bill plans without invoices each month to ensure accuracy of unbilled data and completeness of cycle.

Square Foot Billing

• Oversee monthly collection of vacancy/occupancy data, ensuring receipt of required information from each client and/or operator, for completeness of monthly cycle.
• Monitor and spot check QuickBase to ensure client reported data is reflected accurately on invoice.

Fixed Fee Billing

• Review, validate, and approve invoices to ensure pricing accuracy, appropriate documentation, and compliance with customer-specific requirements.

Cross-Functional Collaboration

• Partner with regional Operations teams to validate billable costs and ensure alignment between operational data and financial systems.
• Work closely with ESC departments (Billing, Accounts Payable, Collections) to resolve discrepancies and support timely and accurate invoicing.

Invoice Accuracy and Timeliness

• Monitor credit & rebill activity; get involved in invoice discrepancies to help bring resolution timely

Revenue Integrity/Month-End Process

• Ensure timely revenue recognition by aligning billing with service delivery and financial reporting deadlines.
• Proactively identify and address risks related to revenue leakage.
• Partner with regional finance teams and FP&A to ensure accurate accruals and financial reporting.

Process Improvement

• Continuously assess billing and invoicing processes, recommending and implementing improvements to enhance accuracy, efficiency, and compliance.

Regional Collections Management

• Support A/R collections process for assigned/high-risk regional accounts.
• Build strong relationships with local clients, accounting for cultural and market-specific factors in collection efforts.
• Collaborate with regional sales teams to resolve billing disputes and payment delays.

Escalation & Risk Mitigation

• Escalate delinquent accounts in a professional and timely manner, including recommendations for legal action or third-party collections where necessary.

Qualifications

• 1-5 years of experience in billing, collections, or accounts receivable, preferably in a regional or multinational context.
• Strong analytical skills with a keen eye for detail.
• Excellent communication and relationship management skills.
• Proficiency in financial systems and billing software; experience with Oracle Cloud Financials (OCF) and Enterprise Performance Management (EPM)/Smartview platforms is a plus.

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

For more information, visit www.abm.com