Rev Cycle Learning Specialist

10 HOSP Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 65,520 - 107,120; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Time Off (PTO)

403(b) with a 5% employer match

Tuition assistance

Job summary

10 HOSP Ann & Robert H. Lurie Children’s Hospital of Chicago is looking for a Revenue Cycle Learning Specialist to enhance the learning and development program in healthcare operations. This role involves applying adult learning principles, developing training materials, and facilitating instructor-led courses across various formats.

The ideal candidate should have a Bachelor's Degree and at least 3 years of experience in revenue cycle training. Benefits include comprehensive insurance coverage and a 403(b) plan with employer match.

Qualifications

• Minimum of 3+ years in healthcare operations, revenue cycle training, or workforce education.
• Proficient in creating training materials, including eLearning modules and assessments.
• Experience delivering training across virtual, in-person, and hybrid environments.

Responsibilities

• Design, develop, and maintain high-quality training materials.
• Collaborate with leaders to identify training needs and solutions.
• Support continuous improvement in training programs.

Skills

Adult learning principles

Instructional design practices

Facilitate instructor-led training

Learning metrics and performance data

Microsoft Office Suite

Education

Bachelor's Degree

Tools

Epic Software

Job description

Revenue Cycle Learning Specialist

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care and offers the latest technology, research, and family‑friendly design. The Revenue Cycle Learning Specialist supports the design, delivery, and continuous improvement of the Revenue Cycle Learning & Development program, reporting to the Revenue Cycle Learning Manager and partnering with leadership and cross‑functional teams to align learning solutions with performance outcomes and organizational priorities.

Job Overview

Apply adult learning and instructional design principles to translate business needs, quality insights, and system or process changes into effective, role‑based learning strategies. Play a key role in ensuring onboarding, competency development, and ongoing staff education are intentional, measurable, and scalable across the Revenue Cycle.

Essential Job Functions

• Design, develop, and maintain high‑quality training materials, including instructor‑led content, eLearning modules, job aids, assessments, and scenario‑based learning.
• Deliver onboarding, refresher, and role‑specific training for revenue cycle staff and leadership, facilitating instruction across virtual, in‑person, and hybrid environments.
• Provide learning support and reinforcement strategies by assessing learner competency, supporting knowledge retention, and assisting team members in applying training to on‑the‑job performance.
• Collaborate with Revenue Cycle leaders and Learning Managers to identify training needs, recommend appropriate learning solutions, and support standardized training practices across Patient Access, Patient Financial Services, and Health Information Management.
• Maintain training materials and learning resources by incorporating learner feedback, quality assurance findings, workflow updates, organizational policy changes, and system enhancements.
• Support continuous improvement of training programs through evaluation of performance data, learner feedback, and industry best practices to enhance training effectiveness and learner engagement.
• Stay current with revenue cycle operations, systems, and learning methodologies, ensuring training content reflects up‑to‑date operational workflows, compliance standards, and technology updates.
• Perform other job functions as assigned.

Knowledge, Skills and Abilities

• Bachelor’s degree or equivalent experience.
• Minimum of 3+ years in healthcare operations, revenue cycle training, or workforce education.
• Knowledge of adult learning principles and instructional design practices.
• Ability to facilitate instructor‑led and virtual training.
• Experience supporting Revenue Cycle operations, healthcare finance or similar functions.
• Experience using learning metrics and performance data to guide design decisions.
• Proficiency in Microsoft Office Suite.
• Experience with Epic Software (preferred).

Education and Minimum Requirements

• Bachelor's Degree (Required).

Pay Range

Salary: $65,520.00 – $107,120.00 per year.

Benefits

• Medical, dental, and vision insurance.
• Group term life and disability coverage.
• Health Savings Account contribution.
• Flexible Spending Accounts.
• Paid Time Off (PTO), Paid Holidays, and Paid Parental Leave.
• 403(b) with a 5% employer match.
• Voluntary benefits: Supplemental Life, AD&D and Disability, Critical Illness, Accident and Hospital Indemnity coverage, Tuition assistance, Student loan servicing, Adoption benefits.
• Backup Childcare, Eldercare, and Employee Assistance Program.
• Discounts on services at Lurie Children’s facilities and discount purchasing program.

EEO Statement

Lurie Children’s and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.