Returns Specialist — Warehouse & Quality Inspector

Cozey; South Brunswick (NJ); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Advantageous salary

Bonus

40 hours/week with overtime

Day and evening shifts

Growth opportunities

Inclusive environment

Job summary

Cozey is seeking a Fulfilment Center Clerk, Returns to join its returns team. You will inspect, process, and disposition returned furniture, coordinating with warehouse and logistics partners to ensure a smooth customer experience.

Ideal candidates have 1–2+ years in a warehouse or logistics setting, with strong attention to detail and the ability to follow multi-step processes. A positive, team-focused mindset is essential.

Qualifications

• 1–2+ years of experience in a warehouse, distribution centre, or logistics environment.
• Ability to stand and lift up to 49 lbs / 22 kg and work in variable temperatures.
• Strong attention to detail and ability to follow multi-step processes consistently.
• Experience in inspections, quality checks, or returns processing is a plus.
• Experience in small teams or start-up environments is a plus.

Responsibilities

• Receive, unload, and inspect returned furniture to ensure accuracy and compliance with quality standards.
• Process returns through inspection, restocking, and product disposition following established procedures.
• Accurately document return outcomes and flag quality or product issues to the appropriate teams.
• Assist with organizing inventory, storage optimization, and maintaining accurate stock records.
• Maintain a clean, safe, and organized returns workspace at all times.
• Support order preparation when needed (picking, labeling, staging).
• Collaborate with Warehouse Operators, Logistics, and Customer Happiness teams to resolve return-related issues.
• Follow SOPs and contribute suggestions for process improvements and efficiency.
• Perform other related warehouse and fulfilment tasks as required.

Skills

Warehouse experience

Attention to detail

Physical stamina

Documentation

Education

High school diploma

Job description

Cozey is seeking a Fulfilment Center Clerk, Returns to join its returns team. You will inspect, process, and disposition returned furniture, coordinating with warehouse and logistics partners to ensure a smooth customer experience.

Ideal candidates have 1–2+ years in a warehouse or logistics setting, with strong attention to detail and the ability to follow multi-step processes. A positive, team-focused mindset is essential.