Returns Fulfillment & Quality Specialist

CCH Healthcare; Edison (NJ); On-site; USD 1,929,000 - 2,480,000; Full time

Job summary

CCH Healthcare in Edison, NJ is seeking a Returns Processing Associate to manage and process customer returns from our online operation. You will unload pallets, unpack product returns, and photograph evidence as needed.

Candidates should have a high school diploma, be detail‑oriented, and able to work collaboratively in a warehouse setting. The job involves lifting up to 70 lbs, standing for long periods, and using inventory systems.

Qualifications

• Requires high school diploma or equivalent.
• Prior experience in ecommerce returns processing or similar role preferred.
• Keen attention to detail and accuracy are essential.
• Ability to work collaboratively in a team and communicate clearly.

Responsibilities

• Unload pallets and unpack product returns.
• Receive, inspect, and process incoming product returns and note any damaged/missing parts.
• Verify that returned merchandise matches quantity and shipped product (model/serial).
• Photograph evidence of faulty returns according to claim requirements.
• Return products to designated areas by product category.

Skills

Attention to detail

Organizational skills

Communication skills

Team collaboration

Problem-solving

Education

High school diploma or equivalent

Tools

Inventory management systems

Ecommerce platforms

Job description

CCH Healthcare in Edison, NJ is seeking a Returns Processing Associate to manage and process customer returns from our online operation. You will unload pallets, unpack product returns, and photograph evidence as needed.

Candidates should have a high school diploma, be detail‑oriented, and able to work collaboratively in a warehouse setting. The job involves lifting up to 70 lbs, standing for long periods, and using inventory systems.