Quality Inspector & Returns Specialist

Cosmo Appliances; Chino (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Holiday Pay

401(k)

Employee discounts

Health insurance

Training & development

Paid time off

Job summary

Cosmo Appliances is seeking a Returns Specialist to ensure warehouse policies are followed and distribution goals are met. You will inspect, test, and organize returned appliances, coordinate storage, and manage damage documentation with a focus on quality and accuracy.

Ideal candidates have 1+ years in returns or warehouse operations, Excel/Sheets experience, and strong attention to detail. The role requires lifting up to 70 lbs, standing for long periods, and potential overtime in a fast-paced

Qualifications

• 1+ years experience in returns / quality control / inspections
• Experience with Microsoft Excel / Google Sheets
• Forklift certified (plus but not required)
• Knowledge of warehouse operating procedures

Responsibilities

• Inspect, test, repair and organize returned kitchen appliances, checking for quality and condition of returned appliances and product
• Assist in consolidation and storing process of product that has been received into specific designated locations
• Receive return merchandise delivered by freight and small parcel carriers, following all return procedures for each product type
• Distribute returned items to their proper location
• Picking and pulling orders of open box returned items for will call and online customers
• Take detailed damage pictures and entering damage notes in internal computer systems or writing on paperwork
• Identify and report recurring product or packaging quality issues so they can be resolved with our vendors
• Be the company’s key internal point of contact for all things related to returned merchandise and become a product expert
• Identify critical storage, distribution, and product quality issues and report them to upper management
• Maintain a safe, clean, and organized work environment at all times
• Other tasks as required to meet team goals

Skills

Smartphone proficiency

Attention to detail

Customer service

Tools

Microsoft Excel

Google Sheets

Forklift certification

Job description

Cosmo Appliances is seeking a Returns Specialist to ensure warehouse policies are followed and distribution goals are met. You will inspect, test, and organize returned appliances, coordinate storage, and manage damage documentation with a focus on quality and accuracy.

Ideal candidates have 1+ years in returns or warehouse operations, Excel/Sheets experience, and strong attention to detail. The role requires lifting up to 70 lbs, standing for long periods, and potential overtime in a fast-paced