Returns & Quality Inspector

Cosmo Appliances; Chino (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

401(k)

Employee discounts

Health insurance

Training & development

Job summary

Cosmo Appliances in Chino, CA is seeking a capable Returns Specialist to help ensure warehouse policies are followed and that distribution goals are achieved. In this role you will inspect, test, repair and organize returned kitchen appliances, document conditions with photos and notes, and coordinate with carriers for return items.

You will be a key internal contact on returns, identify quality issues with vendors, and maintain a safe, efficient work area in a fast-paced startup environment.

Qualifications

• 1+ years experience in returns / quality control / inspections.
• Able to lift and maneuver up to 70 lbs frequently.
• Experience with Microsoft Excel / Google Sheets.
• Proficient in using smartphones for daily tasks (photos, emails).
• Forklift certification is a plus.
• Ability to stand for long hours in a fast-paced environment.
• 1+ years in returns, distribution, warehouse, or inventory handling.

Responsibilities

• Inspect, test, repair and organize returned kitchen appliances, checking quality and condition.
• Assist in consolidation and storing process of received products in designated locations.
• Receive returns from freight and carriers, following procedures for each product type.
• Distribute returned items to their proper locations.
• Pick and pull orders of open box returns for will call and online customers.
• Take detailed damage pictures and enter damage notes in systems or on paperwork.
• Identify and report recurring quality issues to vendors.
• Serve as internal point of contact for all returns and become a product expert.
• Identify storage, distribution and quality issues and report to upper management.
• Maintain a safe, clean, and organized work environment.

Skills

Excellent communication

Leadership

Attention to detail

Ability to learn quickly

Tools

Microsoft Excel

Google Sheets

Forklift certification

Smartphone usage

Job description

Cosmo Appliances in Chino, CA is seeking a capable Returns Specialist to help ensure warehouse policies are followed and that distribution goals are achieved. In this role you will inspect, test, repair and organize returned kitchen appliances, document conditions with photos and notes, and coordinate with carriers for return items.

You will be a key internal contact on returns, identify quality issues with vendors, and maintain a safe, efficient work area in a fast-paced startup environment.