Returns Operations Specialist (SAP & Lean)

Stryker Corporation; Plainfield (IN); On-site; Confidential; Full time

Benefits offered by this job

Bonus eligible

Benefits

Job summary

Stryker Corporation is seeking a Returns Associate in Indiana to help unload trucks, receive products into SAP, and process returns from customers. You will ensure accurate record-keeping in SAP and related systems while supporting daily operations in the Returns Department.

The role requires attention to detail and adherence to quality, cost, and safety standards. Responsibilities include unboxing returns, restocking or repackaging items, and using SAP, EWM, and Microsoft Office to document

Qualifications

• High School Diploma or GED.
• Minimum of 2 years of relevant experience.
• SAP Experience.
• Competent with Microsoft Office Suite.

Responsibilities

• Supports daily operations in the Returns Department from unloading trucks to receiving into SAP.
• Assist with daily unloading of return packages.
• Unbox, remove packing materials, and repackage returned items.
• Maintain accurate records using SAP, EWM, and Microsoft-based systems.
• Report equipment or process issues to supervisors, especially those affecting quality, cost, or safety.
• Troubleshoot return-related issues and suggest process improvements.
• Apply Lean Six Sigma principles to daily tasks.
• Inspect returned products to determine if they should be restocked, scrapped, or repackaged.
• Support receipt and tracking of credit return orders and complaint‑related returns.

Education

High School Diploma or GED

Tools

SAP

Microsoft Office Suite

Job description

Stryker Corporation is seeking a Returns Associate in Indiana to help unload trucks, receive products into SAP, and process returns from customers. You will ensure accurate record-keeping in SAP and related systems while supporting daily operations in the Returns Department.

The role requires attention to detail and adherence to quality, cost, and safety standards. Responsibilities include unboxing returns, restocking or repackaging items, and using SAP, EWM, and Microsoft Office to document