Returns Operations Lead (Mon-Fri, 6am-2:30pm)

Careers Nri3pl; Easton (Northampton County); On-site; USD 25,000 - 33,000; Full time

Job summary

Careers Nri3pl in Easton, PA is seeking an AM Returns Lead for a full-time, permanent role. The position runs Monday to Friday, 6:00am–2:30pm with starting pay of $21 per hour.

You will lead the Returns team, handle warranty and quality control duties, and collaborate with the Client Services team to forecast labor needs. Candidates should be able to lift up to 50 lbs and work in a dynamic environment.

Qualifications

• 1–2 years of relevant experience in returns/warehouse operations.
• Experience with a warehouse management system (WMS).
• Proficient with Microsoft Office, specifically Outlook and Excel.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and work with minimal direction.

Responsibilities

• Oversee training and cross-training of returns staff.
• Lead and delegate returns tasks within SLA and vendor compliance.
• Plan labor requirements with Returns Supervisor based on forecasts.
• Ensure all returns are processed timely per client requirements.
• Input returns data into the system and communicate with clients.

Skills

WMS experience

Communication skills

Multitasking

Detail oriented

Team leadership

Tools

Microsoft Office (Outlook & Excel)

Job description

Careers Nri3pl in Easton, PA is seeking an AM Returns Lead for a full-time, permanent role. The position runs Monday to Friday, 6:00am–2:30pm with starting pay of $21 per hour.

You will lead the Returns team, handle warranty and quality control duties, and collaborate with the Client Services team to forecast labor needs. Candidates should be able to lift up to 50 lbs and work in a dynamic environment.