Returns & Inventory Specialist - Back-End Clerk

Lowe's; Milton (AL); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Lowe's in Milton, AL seeks a Back-End Clerk within the Receiving Office to support administrative and logistical functions. You will maintain accurate records, confirm inbound and outbound truck schedules, and complete daily and weekly operational reports.

The role also handles items out for repair, claims, and PO processing as needed. As part of the team, you’ll assist with receiving shipments, verify merchandise against documentation, ensure proper labeling and routing, and help maintain

Qualifications

• High school diploma or GED.
• 1 year of experience processing and filing merchandise receiving paperwork.
• 1 year of experience with store inventory receiving and administration.
• 6 months of experience in warehouse data entry/bookkeeping.
• 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.

Responsibilities

• Process customer returns per policy.
• Execute RTV and RTM with documentation and shipment prep.
• Coordinate vendor credits and replacements.
• Sort and disposition returned merchandise.
• Maintain accurate records of return transactions.
• Assist with receiving shipments and verify merchandise against documentation.
• Update inventory systems with receiving paperwork.
• Label, store, and route merchandise.
• Support inventory accuracy with routine checks.
• Generate reports on returns, damaged goods, and inventory exceptions.
• Coordinate with receiving and store teams for product flow.
• Maintain backroom and return area organization.
• Follow safety procedures for material handling.
• Identify hazardous/restricted items per guidelines.
• Provide basic support for customer return inquiries.
• Communicate with vendors/manufacturers for returns/credits.
• Back-End Clerk responsibilities: record retention, truck schedules, operational reports, PO processing.
• Other duties as assigned.

Skills

Returns processing

Vendor coordination

Inventory accuracy

Data entry

Customer service

Communication

Education

High school diploma or GED

Tools

Inventory software

Documentation tools

Job description

Lowe's in Milton, AL seeks a Back-End Clerk within the Receiving Office to support administrative and logistical functions. You will maintain accurate records, confirm inbound and outbound truck schedules, and complete daily and weekly operational reports.

The role also handles items out for repair, claims, and PO processing as needed. As part of the team, you’ll assist with receiving shipments, verify merchandise against documentation, ensure proper labeling and routing, and help maintain