Returns & Inventory Specialist

Lowe's Companies, Inc.; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Back-End Clerk in the Receiving Office to support returns processing, vendor coordination, and inventory accuracy.

The role involves packaging and shipping preparation for RTV/RTM, recording transactions, and assisting with receiving and PO processing as needed. This position emphasizes maintaining organized backrooms, following safety procedures, and providing basic customer return support while coordinating with store teams and vendors to ensure smooth

Qualifications

• High school diploma or GED required.
• 1 year of experience processing and filing merchandise receiving paperwork.
• 1 year of experience with store inventory receiving and administration.
• 6 months of experience in warehouse data entry or bookkeeping.
• 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.

Responsibilities

• Process customer returns following company policies.
• Execute RTV and RTM processes with documentation, packaging, and shipment prep.
• Coordinate vendor credits and replacements as required.
• Sort and disposition returned merchandise based on condition and policy.
• Maintain accurate records of return transactions and documentation.
• Assist with receiving shipments, unloading trucks, and verifying merchandise.

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. is seeking a Back-End Clerk in the Receiving Office to support returns processing, vendor coordination, and inventory accuracy.

The role involves packaging and shipping preparation for RTV/RTM, recording transactions, and assisting with receiving and PO processing as needed. This position emphasizes maintaining organized backrooms, following safety procedures, and providing basic customer return support while coordinating with store teams and vendors to ensure smooth