Back-End Returns & Inventory Coordinator

Lowe's Companies, Inc.; Sioux City (IA); Presencial; USD 32.000 - 40.000; Jornada completa

Descripción de la vacante

Lowe's Companies, Inc. is seeking a Back-End Clerk within the Receiving Office to process returns, coordinate RTV/RTM, and support inventory and receiving operations. The role involves handling restocks, credits, vendor communications, and maintaining accurate records.

Responsibilities include unloading trucks, verifying documentation, updating inventory systems, and ensuring safe, organized backroom and return areas while adhering to safety guidelines.

Formación

• High school diploma or GED.
• 1 year of experience processing and filing merchandise receiving paperwork.
• 1 year of experience with store inventory receiving and administration.
• 6 months of experience in warehouse data entry/bookkeeping.
• 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.

Responsabilidades

• Process customer returns in accordance with company policies and procedures.
• Execute RTV and RTM processes, including documentation, packaging, and shipment preparation.
• Coordinate vendor credits and replacements as required per guidelines.
• Sort and disposition returned merchandise based on condition and policy.
• Maintain accurate records of all return transactions and related documentation.
• Assist with receiving shipments, including unloading trucks and verifying merchandise against paperwork.
• Process receiving paperwork and update inventory systems accurately.
• Ensure merchandise is labeled, stored, and routed to appropriate locations.
• Support inventory accuracy through routine checks and report discrepancies.
• Generate and review standard reports related to returns, damaged goods, and inventory exceptions.
• Coordinate with receiving and store teams to ensure efficient product flow.
• Maintain organization of backroom and return areas.
• Follow safety procedures related to material handling and equipment use.
• Identify and handle hazardous items per guidelines.
• Maintain a clean, organized, and safe work environment.
• Provide basic support for customer return inquiries when needed.
• Communicate with vendors or manufacturers to facilitate returns, credits, or replacements.
• Support administrative and logistical functions in Receiving Office, including record retention and PO processing.
• This role may be held accountable for other duties as assigned.

Conocimientos

Returns processing

RTV/RTM coordination

Vendor communication

Inventory accuracy

Data entry

Receiving & stocking

Safety compliance

Educación

High school diploma or GED

Descripción del empleo

Lowe's Companies, Inc. is seeking a Back-End Clerk within the Receiving Office to process returns, coordinate RTV/RTM, and support inventory and receiving operations. The role involves handling restocks, credits, vendor communications, and maintaining accurate records.

Responsibilities include unloading trucks, verifying documentation, updating inventory systems, and ensuring safe, organized backroom and return areas while adhering to safety guidelines.