Returns Processing & Inventory Specialist

Lowe's Companies, Inc.; Southwest Ranches (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Back-End Clerk/Receiving Clerk to handle returns, receiving, and inventory tasks at our Southwest Ranches location. The role includes processing returns, preparing RTV/RTM shipments, coordinating credits with vendors, and maintaining accurate records.

Responsibilities cover unloading, paperwork, inventory updates, labeling, and ensuring product flow to correct areas. A focus on safety and accuracy is essential, with collaboration across store teams.

Qualifications

• High school diploma or GED.
• 1 year experience processing merchandise receiving paperwork.
• 1 year experience with store inventory receiving and administration.
• 6 months warehouse data entry / bookkeeping.
• 6 months experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience accepting or processing returns.

Responsibilities

• Process customer returns in accordance with company policies and procedures.
• Execute RTV and RTM processes, including documentation, packaging, and shipment preparation.
• Coordinate vendor credits and replacements as required, following established guidelines.
• Sort and disposition returned merchandise (restock, return, dispose) based on condition and policy.
• Maintain accurate records of all return transactions and associated documentation.
• Assist with receiving shipments, including unloading trucks and verifying merchandise against shipping documentation.
• Process receiving paperwork and update inventory systems accurately.
• Ensure merchandise is properly labeled, stored, and routed to appropriate locations.
• Support inventory accuracy through routine checks and report discrepancies to leadership.
• Generate and review standard reports related to returns, damaged goods, and inventory exceptions.
• Coordinate with receiving and store teams to ensure efficient product flow.
• Maintain organization of backroom and return areas.
• Follow all safety procedures related to material handling, hazardous materials, and equipment use.
• Identify and properly handle hazardous or restricted items in accordance with guidelines.
• Maintain a clean, organized, and safe work environment.
• Provide basic support for customer return inquiries when needed.
• Communicate with vendors or manufacturers to facilitate returns, credits, or replacements following standard procedures.
• Back-End Clerk supports administrative and logistical functions, including record retention and PO processing.
• This role may be assigned other duties as needed.

Skills

Receiving paperwork

Inventory control

Data entry

Vendor communication

Returns processing

Retail experience

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. is seeking a Back-End Clerk/Receiving Clerk to handle returns, receiving, and inventory tasks at our Southwest Ranches location. The role includes processing returns, preparing RTV/RTM shipments, coordinating credits with vendors, and maintaining accurate records.

Responsibilities cover unloading, paperwork, inventory updates, labeling, and ensuring product flow to correct areas. A focus on safety and accuracy is essential, with collaboration across store teams.