Returns & Inventory Coordinator

Tidalwave Holdings; Chattanooga (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Tidalwave Holdings, based in Chattanooga, TN, seeks a Returns Coordinator to manage the end-to-end returns workflow, ensure accurate putaway, and coordinate with clients and account managers on return requirements.

The role emphasizes attention to detail, timely updates to clients, and maintaining organized inventory in the WMS to support fast, accurate processing and stock integrity.

Qualifications

• Strong attention to detail and inventory accuracy.
• Experience with warehouse management systems (WMS) is a plus.
• Clear written communication with clients.

Responsibilities

• Receive, sort, and inspect returned products for SKU, quantity, and condition.
• Complete return transactions and inventory adjustments in the WMS.
• Restock sellable inventory and separate damaged or questionable products.
• Communicate directly with clients on return status, discrepancies, and resolution.
• Partner with Account Managers on client-specific return requirements and process changes.

Job description

Tidalwave Holdings, based in Chattanooga, TN, seeks a Returns Coordinator to manage the end-to-end returns workflow, ensure accurate putaway, and coordinate with clients and account managers on return requirements.

The role emphasizes attention to detail, timely updates to clients, and maintaining organized inventory in the WMS to support fast, accurate processing and stock integrity.