Returns & Inventory Coordinator

Tidalwave Print & Fulfillment; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tidalwave Print & Fulfillment in Chattanooga, TN, seeks a Returns Inventory Clerk to process returns, inspect items, and complete stock adjustments in the WMS. You’ll sort, restock sellable inventory, and escalate discrepancies with the Inventory Manager and Account Managers.

The role emphasizes accuracy, timely client updates, clean organized return areas, and clear written communication about discrepancies.

Qualifications

• Strong attention to detail and inventory accuracy.
• Excellent organizational skills and ability to manage daily priorities.
• Clear written and verbal communication with clients and team.

Responsibilities

• Receive, sort, and inspect returned products for SKU, quantity, and condition.
• Complete return transactions and inventory adjustments in the WMS.
• Restock sellable inventory and separate damaged or questionable products.
• Communicate directly with clients on return status, discrepancies, and resolution.
• Partner with Account Managers on client-specific return requirements and process changes.
• Work with the Inventory Team to resolve inventory discrepancies.

Skills

Attention to detail

Organizational skills

Communication skills

Tools

WMS

Job description

Tidalwave Print & Fulfillment in Chattanooga, TN, seeks a Returns Inventory Clerk to process returns, inspect items, and complete stock adjustments in the WMS. You’ll sort, restock sellable inventory, and escalate discrepancies with the Inventory Manager and Account Managers.

The role emphasizes accuracy, timely client updates, clean organized return areas, and clear written communication about discrepancies.