Returns Clerk & Quality Control Specialist

Careers Nri3pl; Henderson (NV); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Staff purchase program

Staff benefits plan

Flexible work environment

Internal growth opportunities

Job summary

NRI is seeking a Returns Clerk to join the Returns team and manage warranty, quality control, repairs, and returns duties for our active-lifestyle clients. You will input data, help with client communications, and ensure timely processing of all returns in accordance with client requirements.

Ideal candidates bring at least 3 months of returns experience, proficiency with MS Office (Outlook and Excel), and the physical ability to lift up to 50 lbs.

Qualifications

• Must have 3+ months of experience in the Returns department.
• Must be 18 years or older to apply.
• Proficient with Microsoft Office, specifically Outlook and Excel.
• Must be able to lift up to 50 lbs. and endure standing for extended periods.
• Must be able to read/comprehend English.

Responsibilities

• Ensures all returns are processed in a timely manner and per client requirements.
• Input returns information into the system.
• Client communication via email and reporting.
• Quality control on returns and warranty claims.
• Follow NRI safety rules, procedures, and SOPs.
• Keep work and storage areas clean and safe.

Skills

WMS basics

Attention to detail

Time management

Flexibility

MS Office (Outlook & Excel)

Tools

Microsoft Office (Outlook & Excel)

Job description

NRI is seeking a Returns Clerk to join the Returns team and manage warranty, quality control, repairs, and returns duties for our active-lifestyle clients. You will input data, help with client communications, and ensure timely processing of all returns in accordance with client requirements.

Ideal candidates bring at least 3 months of returns experience, proficiency with MS Office (Outlook and Excel), and the physical ability to lift up to 50 lbs.