Returns Associate - Fast-Paced Warehouse Claims (Day Shift)

Frank Kent Family of Brands; Houston (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) Plan w/ match

Full benefit package

Job summary

Frank Kent Family of Brands in Houston, Texas is seeking a Returns Associate to handle daily check-ins and maintain claims and dealer returns, aligning credits with Ford and GM as required. The on-site role demands attention to detail, strong communication, basic computer skills, and the ability to work in a fast-paced warehouse environment with occasional weekend overtime.

You will collaborate with Receiving to restock items, process RMAs, and ensure compliance with SOPs and safety guidelines

Qualifications

• High School Diploma or GED preferred.
• Prior warehouse experience a plus.
• Excellent verbal and written communication skills, fluent in English.
• Excellent attention to detail in a fast-paced environment.
• Basic computer experience is helpful.

Responsibilities

• Daily upkeep of claims and dealer returns.
• Corresponding with warehouse for restocking and handling credits back to Ford and GM dealerships.
• Tracking damaged claims from inbound Ford and GM shipments.
• Processing reimbursements from Ford and GM vendors.
• Ford and GM claims processing.
• Set up RMAs.
• Follow SOPs and safety guidelines.
• Keep work areas clean and organized.

Skills

Verbal communication

Written communication

Attention to detail

Basic computer skills

Prior warehouse experience

Education

High School Diploma or GED

Job description

Frank Kent Family of Brands in Houston, Texas is seeking a Returns Associate to handle daily check-ins and maintain claims and dealer returns, aligning credits with Ford and GM as required. The on-site role demands attention to detail, strong communication, basic computer skills, and the ability to work in a fast-paced warehouse environment with occasional weekend overtime.

You will collaborate with Receiving to restock items, process RMAs, and ensure compliance with SOPs and safety guidelines