Return-to-Work Team Lead - Field-Based (WV)

Ascension Recovery Services; Morgantown (WV); On-site; USD 60,000 - 75,000; Full time

Job summary

Ascension Recovery Services in West Virginia is seeking a Workforce Development Supervisor – Return to Work to lead a team dedicated to helping individuals return to the workforce and maintain long-term employment.

You will oversee day-to-day service delivery, manage referrals and caseloads, and develop individualized Return-to-Work plans that reflect participant needs and job requirements. The role emphasizes coaching, accountability, and collaboration with employers across the state.

Qualifications

• Bachelor's degree or equivalent experience in human services, workforce development, or related field.
• Experience in workforce development, employment services, case management, or related program operations.
• Previous supervisory or team-lead experience.
• Strong coaching and staff-development skills.
• Ability to travel up to 25% throughout West Virginia.

Responsibilities

• Lead, coach, and support a team of Return-to-Work Liaisons.
• Manage participant referrals and caseloads to ensure timely outreach, intake, planning, and follow-up.
• Review participant cases and help your team address barriers that could delay a return to work or threaten continued employment.
• Ensure individualized Return-to-Work plans reflect participant needs, functional abilities, employment goals, and job requirements.
• Support complex situations involving employer concerns, workplace accommodations, job modifications, recurring absences, and other employment barriers.
• Help connect participants with appropriate recovery, behavioral health, rehabilitation, wellness, vocational, and community resources.
• Build and support strong relationships with employers, providers, and community partners throughout West Virginia.
• Partner with the Employment Coordinator to connect participants with employment and vocational training opportunities.
• Review case documentation and service plans for quality, accuracy, and timely completion.
• Monitor program performance, including participant engagement, caseloads, placements, and employment retention.
• Track 30-, 60-, 90-, and 180-day employment retention outcomes and identify opportunities to improve results.
• Coach and develop team members while creating clear expectations and accountability.
• Ensure consistent execution of Return-to-Work workflows, documentation standards, and grant requirements.
• Identify trends, barriers, and opportunities and bring solutions to the Program Director.

Skills

Leadership

Coaching

Team supervision

Relationship building

Staff development

Organization

Documentation

Problem-solving

Travel flexibility

Education

Bachelor's degree in human services

Job description

Ascension Recovery Services in West Virginia is seeking a Workforce Development Supervisor – Return to Work to lead a team dedicated to helping individuals return to the workforce and maintain long-term employment.

You will oversee day-to-day service delivery, manage referrals and caseloads, and develop individualized Return-to-Work plans that reflect participant needs and job requirements. The role emphasizes coaching, accountability, and collaboration with employers across the state.