Workforce Development Supervisor – Return to Work

Kathyirelandrecoverycenters; Morgantown (WV); On-site; USD 65,000 - 90,000; Full time

Job summary

Ascension Recovery Services is seeking a Workforce Development Supervisor - Return to Work to lead a team focused on helping individuals overcome barriers and return to the workforce. The role oversees day-to-day delivery from engagement through long-term employment, with up to 25% travel within West Virginia.

The ideal candidate will have supervisory experience, strong coaching skills, and a data-driven approach to improving employment outcomes while maintaining confidentiality and professional

Qualifications

• Bachelor's degree or equivalent experience preferred.
• Experience in workforce development, employment services, case management, vocational rehabilitation, behavioral health, or related program operations.
• Previous supervisory or program leadership experience preferred.
• Strong coaching and staff-development skills.
• Excellent organization, documentation, and follow-through.
• Strong problem-solving skills and ability to navigate barriers.
• Ability to travel up to 25% throughout West Virginia.

Responsibilities

• Lead, coach, and support a team of Return-to-Work Liaisons.
• Manage participant referrals and caseloads to ensure timely outreach, intake, planning, and follow-up.
• Review participant cases and help your team address barriers that could delay a return to work or threaten continued employment.
• Ensure individualized Return-to-Work plans reflect participant needs, functional abilities, employment goals, and job requirements.
• Support complex situations involving employer concerns, workplace accommodations, job modifications, recurring absences, and other employment barriers.
• Help connect participants with appropriate recovery, behavioral health, rehabilitation, wellness, vocational, and community resources.
• Build and support strong relationships with employers, providers, and community partners throughout West Virginia.
• Partner with the Employment Coordinator to connect participants with employment and vocational training opportunities.
• Review case documentation and service plans for quality, accuracy, and timely completion.
• Monitor program performance, including participant engagement, caseloads, placements, and employment retention.
• Track 30-, 60-, 90-, and 180-day employment retention outcomes and identify opportunities to improve results.
• Coach and develop team members while creating clear expectations and accountability.
• Ensure consistent execution of Return-to-Work workflows, documentation standards, and grant requirements.
• Identify trends, barriers, and opportunities and bring solutions to the Program Director.

Skills

Leadership

Coaching

Staff development

Organization

Problem solving

Data-driven

Relationship building

Education

Bachelor's degree in human services / related field

Job description

Workforce Development Supervisor - Return to Work

Ascension Recovery Services

West Virginia | Field-Based Position | Frequent Statewide Travel Required

Help People Move Forward Through Meaningful Employment

Ascension Recovery Services is seeking a Workforce Development Supervisor - Return to Work to lead a team dedicated to helping individuals overcome barriers, successfully return to the workforce, and maintain long-term employment.

This is a hands-on leadership opportunity for someone who enjoys developing people, solving complex problems, building community and employer relationships, and seeing measurable results from their work.

You will supervise our Return-to-Work Liaisons and oversee the day-to-day delivery of services—from initial participant engagement and work-readiness planning through employment placement and long-term retention.

This position is based in West Virginia and requires up to 25% travel throughout the state to support team members, participants, employers, and community partnerships.

What You'll Do

• Lead, coach, and support a team of Return-to-Work Liaisons.
• Manage participant referrals and caseloads to ensure timely outreach, intake, planning, and follow-up.
• Review participant cases and help your team address barriers that could delay a return to work or threaten continued employment.
• Ensure individualized Return-to-Work plans reflect participant needs, functional abilities, employment goals, and job requirements.
• Support complex situations involving employer concerns, workplace accommodations, job modifications, recurring absences, and other employment barriers.
• Help connect participants with appropriate recovery, behavioral health, rehabilitation, wellness, vocational, and community resources.
• Build and support strong relationships with employers, providers, and community partners throughout West Virginia.
• Partner with the Employment Coordinator to connect participants with employment and vocational training opportunities.
• Review case documentation and service plans for quality, accuracy, and timely completion.
• Monitor program performance, including participant engagement, caseloads, placements, and employment retention.
• Track 30-, 60-, 90-, and 180-day employment retention outcomes and identify opportunities to improve results.
• Coach and develop team members while creating clear expectations and accountability.
• Ensure consistent execution of Return-to-Work workflows, documentation standards, and grant requirements.
• Identify trends, barriers, and opportunities and bring solutions to the Program Director.

What We’re Looking For

We're looking for someone who can balance compassion with accountability. You should be comfortable leading a team, navigating complex participant situations, working with employers and community partners, and using data to understand whether the program is making a meaningful difference.

Preferred background includes:

• Bachelor's degree in human services, social services, behavioral health, workforce development, or a related field preferred; equivalent relevant experience may be considered.
• Experience in workforce development, employment services, case management, vocational rehabilitation, behavioral health, substance use disorder recovery services, or related program operations.
• Previous supervisory, team-lead, or program leadership experience preferred.
• Strong coaching and staff-development skills.
• Excellent organization, documentation, and follow-through.
• Strong problem-solving skills and the ability to navigate complex barriers.
• Ability to develop effective relationships with participants, employers, providers, and community partners.
• Comfort working with performance measures and program outcomes.
• Understanding of confidentiality and professional boundaries.
• Ability to travel up to 25% throughout West Virginia.

What Success Looks Like

Success isn't simply getting someone a job.

It's helping participants successfully return to work, address barriers that could disrupt employment, and build the support necessary to stay employed over time.

You'll help lead a program that measures both the quality of the participant experience and meaningful outcomes—including timely engagement, individualized Return-to-Work planning, employment placement, and 30-, 60-, 90-, and 180-day retention.

Why Ascension Recovery Services?

At Ascension Recovery Services, we believe recovery can transform lives, families, and communities.

Our work is centered on creating opportunities for individuals to build greater stability, independence, and purpose. Meaningful employment can be an important part of that journey.

You’ll join an organization that values people, ownership, collaboration, continuous improvement, and meaningful results and you'll have the opportunity to help shape a growing program with real impact across West Virginia.