Return of Title Processor

HCA Healthcare, Inc.; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Work from Home

Tuition assistance

Job summary

HCA Healthcare, Inc. seeks a Return of Title IV Processor to administer Title IV funds and state refund calculations.

The role ensures accurate calculations and timely processing, working with Financial Aid, Student Accounts, and Registrar teams to maintain compliance and deliver excellent service. The ideal candidate has at least one year in customer service or clerical work, familiarity with Title IV rules, and strong MS Office proficiency.

Qualifications

• Minimum of one year of experience in customer service and clerical work.
• Knowledge of Title IV programs and withdrawal processing regulations preferred.
• Proficiency in Microsoft Office, including Excel, Outlook, and Word.

Responsibilities

• Administer Return of Title IV funds and state refund calculations.
• Ensure federal and state calculations are completed accurately and within required timeframes.
• Collaborate with Financial Aid, Student Accounts, and Registrar teams to ensure regulatory compliance while providing excellent customer service.

Skills

Customer service

Clerical work

Title IV programs

MS Office

CampusVue experience

Communication skills

Data entry

Confidentiality

Tools

CampusVue

Microsoft Excel

Job description

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Return of Title Processor

Job Summary and Qualifications

The Return of Title IV Processor is responsible for administering Return of Title IV (TIV) funds and processing state refund calculations. This position ensures federal and state calculations are completed accurately and within required timeframes. The role works closely with Financial Aid, Student Accounts, and Registrar teams to ensure compliance with applicable regulations while providing excellent customer service to internal and external stakeholders.

Qualifications

• Minimum of one year of experience in customer service and clerical work.
• Knowledge of Title IV programs and withdrawal processing regulations preferred.
• Proficiency in Microsoft Office, including Excel, Outlook, and Word.
• Experience with data entry and CampusVue preferred.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong analytical, problem-solving, and interpersonal skills.
• Ability to maintain confidentiality and work collaboratively with multiple departments.

Benefits

Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

At The College of Health Care Professions (CHCP), we prepare students for meaningful careers in healthcare. Founded by physicians in 1988, CHCP has been dedicated to providing career-focused education and hands-on training that helps students build the skills and confidence to succeed in today’s healthcare industry.

That same commitment to student success extends to our teams. At CHCP, you’ll find a supportive, collaborative culture united by a shared purpose: changing lives through education and preparing the next generation of healthcare professionals. Now part of HCA Healthcare, CHCP combines a student-focused environment with the strength of one of the nation’s leading healthcare providers.

\"There is so much good to do in the world and so many different ways to do it. - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder\"

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.