Return Dock Specialist - Growth, Pay & Benefits

NFM; Kansas City (KS); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Same-day pay

Annual raises

Inclusive culture

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability (short/long)

Holidays

PTO

Staff discount

Career development

Volunteer opportunities

Tuition reimbursement

401(k) with match

Job summary

Nebraska Furniture Mart (NFM) is hiring a Return Dock Specialist to process returned customer purchases, code uncrated items, and ensure procedures are followed. The role emphasizes attention to detail and problem solving.

Working 12:00pm–8:30pm, Thursday–Monday, full-time. Pay range $18.30–$22.77 per hour. You will verify return orders, inspect products for defects, document paperwork, wrap merchandise, and move items safely.

Qualifications

• Must be 18 years or older.
• High School Diploma or GED preferred or higher.
• 6 months’ customer contact experience.
• Positive, upbeat attitude.
• Ability to lift/push/pull required weights.
• Operate scanning equipment preferred.
• Ability to work night, weekend and/or early morning hours based on business needs.
• Pre-employment screening includes background check.

Responsibilities

• Verify all return orders during check-in.
• Examine product for defects.
• Process paperwork, tag products, and assign status coding for returns.
• Wrap merchandise and note any problems on the order.
• Move product to storage or appropriate location safely.

Skills

Customer service

Detail oriented

Safety awareness

Teamwork

Positive attitude

Education

High School Diploma or GED

Tools

Scanning equipment

Job description

Nebraska Furniture Mart (NFM) is hiring a Return Dock Specialist to process returned customer purchases, code uncrated items, and ensure procedures are followed. The role emphasizes attention to detail and problem solving.

Working 12:00pm–8:30pm, Thursday–Monday, full-time. Pay range $18.30–$22.77 per hour. You will verify return orders, inspect products for defects, document paperwork, wrap merchandise, and move items safely.