Return Agent - Build Memorable Customer Experiences

Fox Rent A Car Inc.; Denver (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Fox Rent A Car Inc. in Denver seeks a Ready Line/Return Agent who shines with warm, friendly customer service and a can-do attitude. You’ll greet returning customers, inspect vehicles for damage and mileage, collect keys, container belongings, and complete required paperwork.

You’ll explain final charges and answer questions to ensure a smooth rental experience from start to finish. Join a team that values diversity and a strong guest focus, with a role that supports business needs and delivers

Qualifications

• Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor.
• Conduct thorough inspections of returning vehicles, checking for damage, recording mileage, and verifying fuel levels.
• Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed.
• Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle.
• Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have.
• Perform other duties as assigned to support business needs and objectives.

Responsibilities

• Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor.
• Conduct thorough inspections of returning vehicles, checking for damage, recording mileage, and verifying fuel levels.
• Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed.
• Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle.
• Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have.
• Perform other duties as assigned to support business needs and objectives.

Skills

Customer service

Communication

Job description

Fox Rent A Car Inc. in Denver seeks a Ready Line/Return Agent who shines with warm, friendly customer service and a can-do attitude. You’ll greet returning customers, inspect vehicles for damage and mileage, collect keys, container belongings, and complete required paperwork.

You’ll explain final charges and answer questions to ensure a smooth rental experience from start to finish. Join a team that values diversity and a strong guest focus, with a role that supports business needs and delivers