Strategic IT Business Analyst II: Process Improvement

Doc PersonalBeratung GmbH; South Carolina; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Comprehensive insurance programs

Retirement plans

Generous paid leave

Job summary

The South Carolina Public Employee Benefit Authority (PEBA) is the administrator and co-trustee of retirement and insurance programs for over half a million public employees and their dependents.

Under general supervision, this position provides business analysis and design for internal stakeholders, translating needs into functional requirements and collaborating with technology teams to deliver solutions.

Qualifications

• Bachelor’s degree in business administration, management science, computer science or related field.
• At least three years’ experience in business process analysis and improvement and exposure to project management principles and methodologies.
• Ability to manage multiple tasks and priorities to meet schedules and deadlines.
• Ability to conduct gap analysis and understand complex automated systems.
• Ability to analyze and reduce to logical order moderately complex business processes.
• Ability to assist with identifying and resolving problems through root cause analysis.
• Ability to communicate in a clear and concise manner both orally and written.

Responsibilities

• Interprets and translates business needs through research, analysis, and development of functional business requirements and technical specifications aligned with strategic initiatives of the organization.
• Serves as liaison for business units, technology teams and support teams to ensure delivery of required specifications.
• Works with senior business analysts to identify, evaluate, document and verify business process needs. Assesses current state business processes and analyzes critical details to support gap analysis.
• Leads continuous innovation efforts for effective, efficient business processes through clear scope definition.
• Coordinates business unit testing for changes in operational support systems. Develops and executes test plans using test scripts and test case scenarios and ensures they represent a clear understanding of the functional requirements.
• Prepares business users for change by creating business process documentation and coordinates training to ensure understanding of processes and procedural changes.
• Validates and verifies through testing that requirements are configured and operating as expected.

Skills

Task prioritization

Gap analysis

Process analysis

Root cause analysis

Clear communication

Self-starter

Education

Bachelor's degree in business administration, management science, computer science or related field

Job description

The South Carolina Public Employee Benefit Authority (PEBA) is the administrator and co-trustee of retirement and insurance programs for over half a million public employees and their dependents.

Under general supervision, this position provides business analysis and design for internal stakeholders, translating needs into functional requirements and collaborating with technology teams to deliver solutions.