Retiree Benefits Clerk

Northwestadministratorsinc; Mountlake Terrace (WA); On-site; USD 48,000 - 67,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Rx benefits

Defined Benefit Pension

Paid Leave & Holidays

Union wages

Job summary

Northwest Administrators, Inc. is seeking a Retiree Accounting Clerk to join the Accounting & Eligibility team in Washington. You will help ensure retirees receive accurate benefits information and manage retiree accounts, updates, and reports.

The role requires about two years of bookkeeping or accounting experience, strong attention to detail, and solid Excel/Word skills. We offer competitive union wages, benefits, and a defined pension plan in a team-focused environment.

Qualifications

• Two years' experience in bookkeeping, accounting, or related field.
• Organized; able to multitask and be timely with work.
• Excellent interpersonal and communication skills—both written and verbal.
• Deliver superior and timely customer service with empathy and care.
• Strong attention to detail with excellent problem-solving skills.
• Intermediate experience with Excel and Word.

Responsibilities

• Review retiree applications, determine eligibility, and establish new retiree accounts.
• Maintain retiree accounts with monthly updates, balances, terminations, refunds, and changes.
• Review reports and data to identify and resolve discrepancies.
• Maintain accurate retiree data and prepare spreadsheets and reports.
• Respond to retiree questions regarding eligibility, benefits, billing, and account information.

Skills

Accounting experience

Organized

Communication

Customer service

Attention to detail

Excel & Word

Tools

Microsoft Excel

Microsoft Word

Job description

Are you a detail-oriented problem solver who enjoys working with numbers and helping people? Are you looking for work that is both challenging and rewarding? If so, your next career move could be right around the corner at Northwest Administrators.

What you'll be doing...

As a Retiree Accounting Clerk in our Accounting & Eligibility team, you’ll play an important role in ensuring retirees receive accurate and timely benefits information. You’ll be responsible for:

• Reviewing retiree applications, determining eligibility, and establishing new retiree accounts in accordance with applicable Trust requirements and eligibility provisions
• Maintaining retiree accounts by processing monthly updates, adjustments, balances, terminations, refunds, and other account changes
• Reviewing reports and account information to identify, research, and resolve discrepancies
• Maintaining accurate retiree data and preparing spreadsheets and reports
• Responding to retiree questions regarding eligibility, benefits, billing, and account information

Who you are...

• Experienced: Two years' experience in bookkeeping, accounting, or other related experience
• Organized: Prioritize work,able to multitask and be timely with work
• Communicator:Excellent interpersonal and communication skills--both written and verbal
• Service Minded: Deliver superior and timely customer service, exhibiting empathy and care
• Detailed: Strong attention to detail with excellent problem-solving skills
• Technically Savvy: Intermediate experience with Excel and Word

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.

If hired, you can expect...

• Union scale wages, raises every 6 months, starting at $22.85/hr. up to $32.47/hr.
• Medical, Dental, Vision & Rx benefits
• Employer provided/fully funded Defined Benefit Pension
• Up to 8.6 days of Paid Leaveand 10 Holidays
• Strong team environment with good work-life balance

Equal Employment Opportunity

NWA is proud to be an Equal Employment Opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, physical or mental disability, marital status, amnesty, veteran status, citizenship, family medical history or genetic information or any other characteristic protected by local, state, or federal laws. NWA prohibits any discrimination or harassment based on any of these characteristics.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact Human Resources at [e-mail] to request accommodation.

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