Retiree Advocate

Insight Global; Scottsdale (AZ); On-site; USD 42,000 - 58,000; Full time

Job summary

Insight Global is hiring for Retiree Advocates to join a client leading in Care Navigation and advocacy, dedicated to improving outcomes for group plan sponsors and members. You’ll provide High Level Customer Service to all Participating Members answering phone calls to assist members with any issues/concern.

Required: 1+ year of customer service experience, High School Diploma, Life and Health License, AHIP training and certification. Strong communication and empathy are essential.

Qualifications

• 1+ year of customer service experience.
• High School Diploma or equivalent.
• Life and Health License.
• AHIP Training and Certificate.

Responsibilities

• Provide high level customer service to Participating Members via phone to assist with any issues or concerns.

Skills

Customer service experience

Strong communicator

Empathy

Life & Health License

Healthcare advocate or specialist

AHIP Training

Education

High School Diploma

Job description

Job Description

Insight Global is hiring for Retiree Advocates to join a client leading in Care Navigation and advocacy, dedicated to improving outcomes and satisfaction for group plan sponsors and their members. You’ll work alongside colleagues who are experts in the group retiree healthcare market, Medicare health benefits for individuals, health navigation and advocacy services, and who truly care about making a difference in the industry and in members’ lives. You will provide High Level Customer Service to all Participating Members answering phone calls to assist members with any issues/concern

Skills and Requirements

• 1+ Year of Customer Service Experience
• High School Diploma or Equivalent
• Strong and patient communicator who is able to empathize with customers
• Life and Health License
• Healthcare advocate or specialist experience
• AHIP Training and Certificate

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].