Retiree Care Navigator – Customer Advocate

LaborFirst; Mount Laurel Township (NJ); On-site; USD 32,000 - 52,000; Full time

Job summary

Insight Global is hiring Retiree Advocates to join a client at the forefront of Care Navigation and advocacy, improving outcomes for group plan sponsors and members. You will provide high level customer service to participating members, answering calls and assisting with issues or concerns as part of a dedicated care team.

Ideal candidates have at least 1 year of customer service experience and a high school diploma or equivalent, with strong empathy and communication skills for a healthcare

Qualifications

• 1+ year of customer service experience
• High school diploma or equivalent
• Empathetic communication with customers

Responsibilities

• Provide high level customer service to participating members by answering phone calls
• Assist members with issues or concerns related to retirement services and care navigation
• Collaborate with care navigation and advocacy teams to resolve inquiries

Skills

Customer Service

Diploma or Equiv

Empathetic Communicator

Education

High School Diploma or Equivalent

Job description

Insight Global is hiring Retiree Advocates to join a client at the forefront of Care Navigation and advocacy, improving outcomes for group plan sponsors and members. You will provide high level customer service to participating members, answering calls and assisting with issues or concerns as part of a dedicated care team.

Ideal candidates have at least 1 year of customer service experience and a high school diploma or equivalent, with strong empathy and communication skills for a healthcare