Retention Specialist

Country Pure Foods; Michigan; On-site; USD 25,000 - 33,000; Full time

Job summary

Peterson Farms is seeking aRetention Specialist to promote our mission by strengthening the employer-employee relationship. This role coordinates retention, onboarding, and performance evaluations while supporting plant leadership and HR activities.

The position requires administrative experience, proficiency in ADP and Excel, and a solid understanding of labor laws. Candidates must be able to work across shifts at multiple plants and maintain confidentiality.

Qualifications

• Six months experience in an administrative role, preferably in an HR environment.
• Experience using ADP and Microsoft Excel.
• Knowledge of current State Labor Laws.
• High school diploma or equivalent preferred.

Responsibilities

• Respond to employee questions and escalate to supervision/HR as needed.
• Assist with onboarding and training administration.
• Prepare monthly reports for plant leadership and support departments.
• Coordinate attendance and schedule changes by contacting employees.
• Conduct 90-day check-ins with new hires to ensure policy understanding.
• Conduct exit interviews to capture data and trends.
• Maintain confidential employee information.
• Support lean manufacturing and continuous improvement initiatives.

Skills

Administrative support

Microsoft Excel

ADP

HR knowledge

Attention to detail

GMP & Food Safety

Organizational skills

Confidentiality

Communication

Problem solving

Education

High school diploma or equivalent

Tools

ADP HRIS

Microsoft Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Retention Specialist

Operations Clerical Hart, MI, US

7 days ago Requisition ID: 1115

Overview:

This position works as a front-line personnel, promoting the organization's mission by strengthening the relationship between the employer and employees. This position also carries the responsibility of coordinating the key areas of employee retention, training administration, and first year performance evaluations.

Responsibilities:

• Maintains knowledge of Peterson Farms policies in order to respond to employee questions and/or supervisor/manager requests.
• Provides seamless escalation of employee inquiries to supervision/plant leadership and/or human resources for resolution.
• Assists with implementing company lean manufacturing efforts, in conjunction with Plant Supervisors, Plant Manager, and company leaders, to drive continuous improvement across assigned facility/plant.
• Conducts new employee onboarding at the plant level.
• Assists in the development and distribution of monthly reports to plant leadership and support departments.
• Assists Administration with contacting employees via phone or email regarding attendance issues, schedule changes, etc.
• Check-in with the new hires throughout their first 90 days of employment to ensure that the new hire understands Peterson Farms policies and procedures and that everything is going smoothly.
• Address employee concerns with the appropriate authority.
• Ensure that each department is ready for the new hire by emailing introduction of new hire, assigning PPE for related job, ensuring employee is familiar with requirements.
• Conducts exit interviews with departing employees to obtain necessary data to capture trends.
• Maintains employee information confidentially and professionally.
• Working knowledge of all plant production processes.
• Other duties as assigned.

QUALIFICATIONS

Education

• High school diploma or equivalent preferred.

Work Experience

• Six months experience in administrative role, preferably in an HR environment.
• Experience using ADP and Microsoft Excel highly desired.
• Knowledge of current State Labor Laws.

Skills and Knowledge

• Proficient using PC, via keyboard/mouse, and various software applications (i.e., Microsoft Office Suite and ADP).
• Ability work across all shifts, plants and weekends as business dictates.
• Demonstrated ability to maintain integrity and privacy of confidential information.
• Ability to work well under pressure and quickly assess and respond appropriately to questions.
• Ability to adapt to change and learn quickly.
• Good organizational skills.
• Excellent attention to detail.
• Ability to comprehend and comply with GMP rules and Food Safety guidelines.
• Ability to work as contributing member within the team.
• High degree of professionalism.

Supervisory Responsibilities

• None

ENVIRONMENT/PHYSICAL DEMANDS

• Able to work in cold and wet environment.
• Eye, hearing, hair nets, bump hats, lab coats may be required.