Retention Specialist

Peterson Farms Inc; Hart (MI); On-site; USD 42,000 - 58,000; Full time

Job summary

Peterson Farms Inc. in Hart, MI is seeking a Retention Specialist to support employee retention, onboarding, and first-year performance evaluations. This role works with plant leadership and HR to promote strong people practices and organizational culture.

Responsibilities include responding to employee questions, coordinating onboarding, preparing monthly reports, managing attendance communications, and safeguarding confidential data. Strong admin experience and ADP/Excel skills preferred.

Qualifications

• High school diploma or equivalent preferred.
• Six months experience in administrative role, preferably in an HR environment.
• Experience using ADP and Microsoft Excel highly desired.
• Knowledge of current State Labor Laws.

Responsibilities

• Respond to employee questions and escalate to supervision/HR as needed.
• Assist with onboarding of new employees at the plant level.
• Develop and distribute monthly reports to plant leadership and support departments.
• Assist in contacting employees regarding attendance issues and schedule changes.
• Check-in with new hires during their first 90 days to ensure policy understanding and smooth integration.
• Address employee concerns with the appropriate authority.
• Coordinate PPE and introductions to ensure department readiness for new hires.
• Conduct exit interviews to capture trends and improve practices.
• Maintain confidentiality and integrity of employee information.
• Support lean manufacturing efforts and other duties as assigned.

Skills

Administrative experience

Attention to detail

Organizational skills

Professionalism

Education

High school diploma or equivalent

Tools

ADP

Microsoft Excel

Microsoft Office Suite

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Retention Specialist

Hart, MI, US

Overview:

This position works as a front-line personnel, promoting the organization's mission by strengthening the relationship between the employer and employees. This position also carries the responsibility of coordinating the key areas of employee retention, training administration, and first year performance evaluations.

Responsibilities:

• Maintains knowledge of Peterson Farms policies in order to respond to employee questions and/or supervisor/manager requests.
• Provides seamless escalation of employee inquiries to supervision/plant leadership and/or human resources for resolution.
• Assists with implementing company lean manufacturing efforts, in conjunction with Plant Supervisors, Plant Manager, and company leaders, to drive continuous improvement across assigned facility/plant.
• Conducts new employee onboarding at the plant level.
• Assists in the development and distribution of monthly reports to plant leadership and support departments.
• Assists Administration with contacting employees via phone or email regarding attendance issues, schedule changes, etc.
• Check-in with the new hires throughout their first 90 days of employment to ensure that the new hire understands Peterson Farms policies and procedures and that everything is going smoothly.
• Address employee concerns with the appropriate authority.
• Ensure that each department is ready for the new hire by emailing introduction of new hire, assigning PPE for related job, ensuring employee is familiar with requirements.
• Conducts exit interviews with departing employees to obtain necessary data to capture trends.
• Maintains employee information confidentially and professionally.
• Working knowledge of all plant production processes.
• Other duties as assigned.

QUALIFICATIONS

Education

• High school diploma or equivalent preferred.

Work Experience

• Six months experience in administrative role, preferably in an HR environment.
• Experience using ADP and Microsoft Excel highly desired.
• Knowledge of current State Labor Laws.

Skills and Knowledge

• Proficient using PC, via keyboard/mouse, and various software applications (i.e., Microsoft Office Suite and ADP).
• Ability work across all shifts, plants and weekends as business dictates.
• Demonstrated ability to maintain integrity and privacy of confidential information.
• Ability to work well under pressure and quickly assess and respond appropriately to questions.
• Ability to adapt to change and learn quickly.
• Good organizational skills.
• Excellent attention to detail.
• Ability to comprehend and comply with GMP rules and Food Safety guidelines.
• Ability to work as contributing member within the team.
• High degree of professionalism.

Supervisory Responsibilities

• None

ENVIRONMENT/PHYSICAL DEMANDS

• Able to work in cold and wet environment.
• Eye, hearing, hair nets, bump hats, lab coats may be required.