Retention Coordinator

The Chronicle Of Higher Education, Inc.; Edmond (OK); On-site; USD 42,000 - 45,000; Full time

Job summary

The Chronicle Of Higher Education, Inc. seeks a staff counselor in Edmond, OK to guide students through academic planning, retention strategies, and degree attainment. The role focuses on helping students persist, graduate, and engage with campus resources.

You will meet regularly with students, maintain records, and contribute to program improvements while coordinating events and services on campus.

Qualifications

• Requires a Bachelor's degree in job related field plus 3+ years of relevant experience.
• Must have a valid driver's license and clean driving record.
• Preferred: bachelor's in counseling/education and 2+ years in higher education; TRIO/veteran background.

Responsibilities

• Counsels students regarding academic endeavors and retention.
• Coaches students toward degree attainment and tracks progress toward graduation.
• Maintains retention data and coordinates campus events with students.
• Develops retention programs and coordinates recruitment for underrepresented groups.

Education

Bachelor’s degree

Job description

Job Details

Job Location: Edmond, OK 73034

Position Type: Staff

Salary Range: $42,000.00 - $45,000.00 Salary/year

Job Category: OTRS Classified

Description

Position Classification:

Regular, full-time, salaried, non-exempt and benefit-eligible staffposition. For more benefit information visit Why Work atUCO?

General Schedule:

Position typically works Monday-Friday from 8am-5pm in-office atUCO's main campus in Edmond, Oklahoma.

Position Overview

Counsel students regarding academic endeavors. Acts as a resourceperson for academic information and decision-making strategies.Assists with campus retention and graduation efforts. Activelycoaches students through degree attainment process. Attendsapplicable program and campus events with students. Meets withstudents on a regular basis to track their academic success.Responsible for an assigned group of students each year to followthrough toward graduation. Completes degree checks for individualstudents and student groups as needed. Collects, organizes, andenters data to address issues relating to persistence. Monitors andtracks all student records to ensure persistence in enrollment,good academic standing, and appropriate progress towards graduation.Meets with students to advise and provide retention services.Maintains SSS website and electronic documents. Converts manualrecords to a computerized based information system. Managespersonal data in accordance with federal human protectionscertifications requirements. Develops and implement retentionprograms by following up on existing initiatives and identifyingnew outreach opportunities within Student Support Services-SALUTE.Coordinates and implements various recruitment programs andmarketing strategies for special events relating tounder-represented groups in the fulfillment of recruitment efforts.Performs other related duties as assigned. This position is a grantfunded position which can be renewed yearly for up to 5 years butis not guaranteed.

Job Duties

Collaborates with university faculty, staff, and administrators todesign, develop, and implement new programs and adapt existingprograms/courses/support services to increase the number ofstudents at all class levels that stay or return to the universityeach year, complete their degree and graduate. Identify areas ofneeded change that would increase student retention in a continuousimprovement environment. Collect and organize information on whatcauses students to leave and to develop policy recommendations onsolutions, alternative systems and procedures that will increaseretention. Serve as a clearinghouse for information on developing acustomer service culture in higher education. Performsneeds-assessment, planning, data collection and analysis in orderto make continual improvement to on-going retention programs.Educates faculty, staff, students, and the community on retentionphilosophy, tools, and issues by publishing articles in campuspublications. Design and implement evaluation and follow-up studiesto determine the effectiveness, performance, and future needs ofprograms. Keep abreast of national trends in retention. Serves onstanding advisory and ad hoc committees of the university andcommunity as required.

Qualifications/Experience Required

Requires a Bachelor’s degree in job related field plus 3+ years ofrelevant experience in the chosen field or 7+ years of equivalentwork experience that provides knowledge of and exposure tofundamental theories, principles, and concepts. Requires theapplication of expertise in a chosen field to achieve results. Musthave valid driver's license and clean driving record.

Qualifications/Experience Preferred

Minimum of a bachelor’s degree in counseling, education, or relatedfield, Minimum of 2 years in higher education, Prior experienceworking with disadvantaged and under-represented populations inhigher education, Demonstrated knowledge of retention strategiesand best practices, Experience working with veteran, military, ormilitary connected persons, Strong preference towards backgroundsimilar to target population - veteran, military, militaryconnected, TRIO programs Computer proficiency, preferably inMicrosoft Office (Word, Excel, PowerPoint) and/or otherpresentation software (e.g. Prezi). Veteran preferred.

Knowledge/Skills/Abilities

Demonstrated ability to work well with diverse student populations.Ability to work well with peers, supervisor, faculty, staff andstudents. Excellent oral and written communication, interpersonal,human relations, public relations, and organizational skills.Excellent mechanical, computing, and networking skills. Ability towork independently, handles multiple tasks simultaneously, aninteracts professionally with all segments of the Universitycommunity. Ability to organize and coordinate personnel associatedwith the project. Ability to maintain confidentiality. Must bedetail oriented.

Physical Demands

Reasonable accommodations (in accordance with ADA requirements) maybe made, upon request, to enable individuals with disabilities toperform essential functions