Retail Zone Team Leader — Elevate Merch & Experience

Ollie's Bargain Outlet; Humble (TX); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX after 90d

401K with immediate vesting

Associate discount 20%

Voluntary benefits

Job summary

Ollie's Bargain Outlet is seeking a Retail Zone Team Leader to guide a zone on the sales floor, focus on merchandising and customer service, and drive a strong associate experience.

You will oversee merchandising, signage, replenishment, and staff scheduling, ensuring store standards and programs are met. The role requires 1–2 years of supervisory retail experience and a flexible schedule. Medical, dental, vision, 401K, and associate discounts are available.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1-2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for the assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Merchandising

Staff scheduling

Education

High school diploma or equivalent

Job description

Ollie's Bargain Outlet is seeking a Retail Zone Team Leader to guide a zone on the sales floor, focus on merchandising and customer service, and drive a strong associate experience.

You will oversee merchandising, signage, replenishment, and staff scheduling, ensuring store standards and programs are met. The role requires 1–2 years of supervisory retail experience and a flexible schedule. Medical, dental, vision, 401K, and associate discounts are available.