Retail Zone Team Lead — Growth, Merch & Service

Ollie's Bargain Outlet, Inc.; Lexington (KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401K

Career growth

Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide a zone of the sales floor, focusing on merchandising, customer service, and staff supervision.

You’ll drive product presentation, inventory accuracy, and standards across the zone to deliver an excellent store experience. The role requires at least 1–2 years of supervisory experience in a mid- to large-size retailer, the ability to schedule evenings, weekends, and holidays, and a positive, team-oriented attitude.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Team leadership

Customer service

Merchandising

Scheduling flexibility

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Retail Zone Team Leader to guide a zone of the sales floor, focusing on merchandising, customer service, and staff supervision.

You’ll drive product presentation, inventory accuracy, and standards across the zone to deliver an excellent store experience. The role requires at least 1–2 years of supervisory experience in a mid- to large-size retailer, the ability to schedule evenings, weekends, and holidays, and a positive, team-oriented attitude.