Retail Zone Team Lead - Growth & Leadership

Ollies Bargain Outlet Holdings, Inc.; Lockport (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental/Vision

401K match

Employee discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a store zone, lead merchandising and customer service excellence, and manage a team responsible for displays and stock levels.

You’ll oversee scheduling, coaching, and executing store-wide programs, working to maintain high standards of operation while delivering great value to customers. This role requires flexibility for evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Customer service

Team player

Schedule flexibility

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a store zone, lead merchandising and customer service excellence, and manage a team responsible for displays and stock levels.

You’ll oversee scheduling, coaching, and executing store-wide programs, working to maintain high standards of operation while delivering great value to customers. This role requires flexibility for evenings, weekends, and holidays.