Retail Zone Leader — Merch & Team Growth

Ollies Bargain Outlet Holdings, Inc.; Belleville (IL); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Rx coverage

401K matching

Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a zone of the retail sales floor, overseeing merchandising and customer service. This role involves leading a team to maintain displays, signage, replenishment, and pricing while ensuring an exceptional customer experience.

The position requires supervising staff, opening/closing duties, and adherence to store standards. The job emphasizes teamwork, flexibility for evenings/weekends, and a strong focus on store

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a zone of the retail sales floor, overseeing merchandising and customer service. This role involves leading a team to maintain displays, signage, replenishment, and pricing while ensuring an exceptional customer experience.

The position requires supervising staff, opening/closing duties, and adherence to store standards. The job emphasizes teamwork, flexibility for evenings/weekends, and a strong focus on store