Retail Zone Leader: Drive Merchandising & Customer Experience

Ollies Bargain Outlet Holdings, Inc.; Monroe (NC); Presencial; USD 38 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical coverage

Dental coverage

Vision coverage

RX coverage after 90 days

401K with immediate vesting

Associate discount 20%

Voluntary benefits

Resumo da oferta

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a store zone, lead merchandising and customer service efforts, and ensure an exceptional associate and customer experience.

The role emphasizes supervisory responsibilities, scheduling, and team leadership in a fast-paced retail setting. The official title reflects our internal structure and aligns with industry standards.

Qualificações

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsabilidades

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Conhecimentos

Supervisory experience

Team leadership

Customer service

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Ollie’s Bargain Outlet Holdings, Inc. is seeking a Zone Team Leader to guide a store zone, lead merchandising and customer service efforts, and ensure an exceptional associate and customer experience.

The role emphasizes supervisory responsibilities, scheduling, and team leadership in a fast-paced retail setting. The official title reflects our internal structure and aligns with industry standards.