Retail Zone Lead - Merchandising & Guest Experience

Ollie's Bargain Outlet; Short Pump (VA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

401K with match

Discount on purchases

Benefits after 90 days

Job summary

Ollie’s Bargain Outlet in Short Pump, VA seeks a Retail Zone Team Leader to guide the daily operations of a store zone, focusing on merchandising, customer service, and associate supervision.

You will oversee signage, displays, replenishment, scheduling, and staff performance to ensure a clean, well-stocked floor and an excellent shopper experience. This full-time position offers a benefits package including health coverage after 90 days, a 401(k) with company match, and employee discounts.

Qualifications

• High school diploma or equivalent.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.

Responsibilities

• Execute merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery for assigned zone.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Customer service

Team player

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet in Short Pump, VA seeks a Retail Zone Team Leader to guide the daily operations of a store zone, focusing on merchandising, customer service, and associate supervision.

You will oversee signage, displays, replenishment, scheduling, and staff performance to ensure a clean, well-stocked floor and an excellent shopper experience. This full-time position offers a benefits package including health coverage after 90 days, a 401(k) with company match, and employee discounts.