Retail Wireless Store Leader | Sales & Coaching

Blue Fig USA; North Port (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Job summary

Blue Fig USA, an authorized Cricket Wireless retailer headquartered in Orlando, FL, seeks a Store Manager to lead daily store operations and a sales team. You will drive device and accessories sales, train staff, and ensure exceptional customer experiences at over 90 locations in Florida.

The role requires proven leadership, retail sales management experience, and a strong ability to meet quotas. Flexible hours include evenings and weekends; medical/dental/vision benefits after 60 days are

Qualifications

• High school diploma or equivalent; college degree preferred
• Retail sales management or customer service management experience
• Proven leadership skills
• Demonstrated ability to meet/exceed sales quotas

Responsibilities

• Lead and manage the sales team to provide an unparalleled customer experience.
• Lead sales team to ensure the store maintains or exceeds sales of 200 devices and $6500 in accessories monthly.
• Promote store growth through training, coaching, and developing the store sales team.
• Meet sales goals by selling our products and services to new and existing customers.
• Promote positive customer experience through modeling great customer service and handling escalations.
• Conduct daily observations per Velocity.
• Handle all administrative aspects of the sale, including contracts, warranties, payments, and filing orders.
• Stay updated with product knowledge, pricing plans, promotions, and service features.
• Guide customers through their purchasing experience with thoughtful questions and expert advice.
• Consult with customers to determine wireless service needs.
• Maintain store operating procedures, inventory, cash management, and appearance.
• Handle customer service issues timely and professionally.
• Ensure daily cash drawer and sales accuracy.
• Any other assigned duties.

Skills

Leadership

Customer Service

Sales

Teamwork

Communication

Multitasking

Retail Ops

Attendance

Education

High school diploma or equivalent

College degree preferred

Job description

Blue Fig USA, an authorized Cricket Wireless retailer headquartered in Orlando, FL, seeks a Store Manager to lead daily store operations and a sales team. You will drive device and accessories sales, train staff, and ensure exceptional customer experiences at over 90 locations in Florida.

The role requires proven leadership, retail sales management experience, and a strong ability to meet quotas. Flexible hours include evenings and weekends; medical/dental/vision benefits after 60 days are