Retail Wireless Associate - Stock Grants & Training Pay

T-Mobile; Mayhill (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) plan with company match

Employee stock grants

Employee stock purchase plan

Paid time off and holidays

Job summary

T-Mobile USA, Inc. is hiring for a Mobile Associate to engage customers and help them choose the right technology and service plans in a fast-paced retail setting.

Successful candidates will develop product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, with on-the-job training and potential incentives. This role offers comprehensive benefits and growth opportunities within the company’s One Team culture.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Multitasking

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is hiring for a Mobile Associate to engage customers and help them choose the right technology and service plans in a fast-paced retail setting.

Successful candidates will develop product knowledge, demonstrate solutions, and assist customers throughout their shopping journey, with on-the-job training and potential incentives. This role offers comprehensive benefits and growth opportunities within the company’s One Team culture.