Retail Wine Specialist - Rare Bottles & Tastings

Acker; New York (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life insurance and AD&D

401(k) with company contribution

Paid time off and holidays

Exclusive employee wine discounts

Job summary

Acker, America's oldest wine merchant, is hiring a full-time Retail Wine Specialist for our Upper West Side store in Manhattan. You will help customers select wine and spirits, contribute to stock management, and participate in store tastings and events, building relationships with a clientele of serious collectors.

Ideal candidates have 1–3 years of wine sales experience, knowledge of major wine regions, and a passion for the industry. Evening and weekend hours are required.

Qualifications

• 1–3 years of wine sales experience required; candidates with equivalent formal wine education or certification in lieu of sales tenure are encouraged to apply.
• Knowledge of major wine regions, appellations, producers, and vintages; able to speak across Old World and New World styles.
• Genuine appreciation for and passion for the Wine & Spirits industry.

Responsibilities

• Provide exceptional service to customers in-store and over the phone.
• Ring up sales and arrange for delivery or pick-up of customer orders as needed.
• Support and help host special events and in-store tastings, offering guests informed recommendations.
• Build long‑term customer relationships, including inviting guests to join the wine club.
• Assist in setting up merchandise displays on the sales floor.
• Other related duties as assigned from time to time.

Skills

Wine knowledge

Customer service

Sales experience

Communication skills

Education

WSET Level 2+

Sommelier certification

Tools

Microsoft Word

Excel

Outlook

Job description

Acker, America's oldest wine merchant, is hiring a full-time Retail Wine Specialist for our Upper West Side store in Manhattan. You will help customers select wine and spirits, contribute to stock management, and participate in store tastings and events, building relationships with a clientele of serious collectors.

Ideal candidates have 1–3 years of wine sales experience, knowledge of major wine regions, and a passion for the industry. Evening and weekend hours are required.