Retail Vision Advisor - Elevate Customer Experience

Warby Parker; Awendaw (SC); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Vacation days per year

401(k) Retirement savings plan

Parental leave

Employee Stock Purchase Plan

Free eyewear

EAP

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service and help customers find the perfect eyewear. You will share Warby Parker’s values on the sales floor, demonstrate expert product knowledge, and delight customers with thoughtful recommendations.

This role supports a fast-paced, high-growth retail environment and emphasizes teamwork and brand alignment. As a Sales Advisor, you’ll participate in ongoing initiatives, contribute to process improvements, and engage

Qualifications

• Experience delivering exceptional customer service in a fast-paced environment.
• Strong verbal communication and active listening skills.
• Ability to learn product details and communicate recommendations confidently.
• Proactive problem-solver who adapts quickly to change.
• Organized and attentive with strong attention to detail.

Responsibilities

• Interact with customers on the sales floor, answering questions and helping them find products.
• Demonstrate product knowledge and offer style advice to enhance the shopping experience.
• Support brand values and create an inclusive, welcoming store environment.
• Contribute to merchandising and store projects to improve the shopping journey.
• Collaborate with teammates to meet store goals and deliver great service.

Skills

Customer service

Communication

Sales

Team player

Adaptable

Education

High school diploma or equivalent

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver outstanding service and help customers find the perfect eyewear. You will share Warby Parker’s values on the sales floor, demonstrate expert product knowledge, and delight customers with thoughtful recommendations.

This role supports a fast-paced, high-growth retail environment and emphasizes teamwork and brand alignment. As a Sales Advisor, you’ll participate in ongoing initiatives, contribute to process improvements, and engage