Sales Advisor: Elevate Customer Experience & Style

Warby Parker; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid holidays

401(k) retirement plan

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and help customers find the perfect glasses. The role focuses on communicating brand values, providing expert product knowledge, and contributing to a high-energy, inclusive store environment.

You should be excited to work in a fast-paced, high-growth company with prior customer-facing experience. A proactive, adaptable mindset and strong teamwork are essential to success in this role.

Qualifications

• Customer-facing experience in a service-minded environment is preferred.
• Able to communicate effectively with diverse customers and colleagues.
• Organized, proactive, and energetic with a willingness to learn.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service and product knowledge.
• Demonstrate product knowledge and offer style advice to customers.
• Contribute to improving the retail experience and assist with special projects.
• Collaborate with team to support store performance and culture.

Skills

Customer service experience

Communication skills

Team player

Problem solving

Attention to detail

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service and help customers find the perfect glasses. The role focuses on communicating brand values, providing expert product knowledge, and contributing to a high-energy, inclusive store environment.

You should be excited to work in a fast-paced, high-growth company with prior customer-facing experience. A proactive, adaptable mindset and strong teamwork are essential to success in this role.