Vision-Driven Glasses Advisor: Elevate Customer Experience

Warby Parker; Arlington (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

401(k) retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on our retail floor. You will share our brand philosophy, help customers with product knowledge, and contribute to a goosebump-inducing glasses shopping experience.

Join a fast-paced, customer-facing team, embody values, and collaborate on process improvements. This role emphasizes inclusivity, adaptability, and a passion for fashion and technology.

Qualifications

• Customer-facing experience in a service-minded environment.
• Able to communicate with a variety of people.
• Organized and detail-oriented; strong follow-through.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through exceptional service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent retail and the glasses-shopping experience.
• Anticipate needs of team and customers; lend a hand when needed.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer-facing experience

Proactive problem-solver

Team player

Communication

Organized / detail-oriented

Entrepreneurial spirit

Interest in fashion & tech

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service on our retail floor. You will share our brand philosophy, help customers with product knowledge, and contribute to a goosebump-inducing glasses shopping experience.

Join a fast-paced, customer-facing team, embody values, and collaborate on process improvements. This role emphasizes inclusivity, adaptability, and a passion for fashion and technology.