Eyewear Sales Advisor Elevating Customer Experience

Warby Parker; Providence (RI); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid time off

Employee stock purchase plan

Parental leave

401(k)

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional customer service and share expert knowledge on eyewear. You will help guests find the perfect frames, educate them on products, and contribute to a fast-paced store environment.

Join a team focused on brand values, inclusive culture, and a dynamic retail experience. This role involves personal interaction, problem solving, and collaboration with colleagues across locations.

Qualifications

• Experience in a customer-facing role or service-minded environment.
• Strong interpersonal and communication skills with a positive attitude.
• Ability to learn product knowledge and convey it clearly to customers.
• Organized, proactive, and team‑oriented with a sense of initiative.

Responsibilities

• Deliver exceptional customer service on the sales floor.
• Demonstrate product knowledge and provide style recommendations.
• Contribute to a welcoming, inclusive store environment.
• Collaborate with team to improve in‑store processes and guest experience.
• Assist customers and colleagues with professionalism and respect.

Skills

Customer service

Communication

Attention to detail

Energetic self-starter

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional customer service and share expert knowledge on eyewear. You will help guests find the perfect frames, educate them on products, and contribute to a fast-paced store environment.

Join a team focused on brand values, inclusive culture, and a dynamic retail experience. This role involves personal interaction, problem solving, and collaboration with colleagues across locations.