Retail TurboTax Expert & Community Tax Advocate

Intuit, Inc.; Lisle (IL); On-site; USD 43,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Paid sick time

Employee Stock Purchase Plan

E&O insurance

Employee Assistance Program

Discounts on TurboTax products

Job summary

Intuit, Inc. is seeking motivated individuals to join our TurboTax Retail team as on-site Retail Experts in Illinois. You will provide full-service tax return preparation, tax advice, and product support to in-person customers at a TurboTax Retail or Flagship location.

As a trusted advisor, you’ll grow the local TurboTax client base, build lasting relationships, and participate in community outreach with marketing support provided by Intuit. This is a non-exempt, on-site role with flexible hours.

Qualifications

• Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience.
• Valid PTIN for filing taxes.
• At least 3 years of paid tax return preparation experience.
• Familiarity with Circular 230.

Responsibilities

• Act as a proactive community ambassador and local TurboTax face.
• Generate new client leads and convert them into long-term customers.
• Lead local marketing efforts and make taxes approachable.
• Provide hands-on tax advice and complete tax return preparation.
• Deliver exceptional customer service and build long-term relationships.

Skills

Tax preparation expertise

Customer relationship building

Community engagement

On-site retail environment experience

Education

EA/CPA/attorney license

Tools

Tax preparation software

CRM tools

Job description

Intuit, Inc. is seeking motivated individuals to join our TurboTax Retail team as on-site Retail Experts in Illinois. You will provide full-service tax return preparation, tax advice, and product support to in-person customers at a TurboTax Retail or Flagship location.

As a trusted advisor, you’ll grow the local TurboTax client base, build lasting relationships, and participate in community outreach with marketing support provided by Intuit. This is a non-exempt, on-site role with flexible hours.