Tax Expert & Community Advocate - Retail Onsite

Intuit, Inc.; La Grange (IL); On-site; USD 43,000 - 48,000; Part time

Benefits offered by this job

401(k) with company matching

Paid sick time

Employee Stock Purchase Plan

E&O Insurance provided

Employee Assistance Program

Discounts on Intuit products (free Tur

Job summary

Intuit, Inc. seeks TurboTax - Retail Experts to work on-site at a TurboTax Retail or Flagship location in Illinois. You will provide hands-on tax preparation, tax advice, and software support to walk-in customers, delivering accurate results and friendly service.

This role emphasizes local engagement and building a client base while following Intuit’s standards. You’ll be part of a dynamic team, able to grow a local reputation as a trusted tax advisor and help clients achieve favorable outcomes.

Qualifications

• Active, unrestricted EA, CPA, or attorney license with tax preparation experience.
• Active PTIN required to file taxes.
• Minimum of 3 years filing 30+ federal and state 1040 returns per tax season.
• Familiarity with Circular 230.
• Must work onsite at a TurboTax retail/flagship location, 20+ hours/week, weekends included.
• Willingness to build local and online presence as a TurboTax Expert.
• Bilingual English/Spanish a plus.
• Front-facing retail environment experience.

Responsibilities

• Provide hands-on tax advice and complete preparation services for TurboTax customers.
• Perform tax planning, deductions optimization, and amendments.
• Engage with the local community to grow TurboTax client base.
• Deliver an exceptional customer experience in a retail setting.

Skills

Tax preparation experience

Customer service

Communication skills

CRM / sales tools

English/Spanish bilingual

Education

EA license

CPA license

Attorney license

PTIN

State licenses/certifications

Tools

TurboTax software

Job description

Intuit, Inc. seeks TurboTax - Retail Experts to work on-site at a TurboTax Retail or Flagship location in Illinois. You will provide hands-on tax preparation, tax advice, and software support to walk-in customers, delivering accurate results and friendly service.

This role emphasizes local engagement and building a client base while following Intuit’s standards. You’ll be part of a dynamic team, able to grow a local reputation as a trusted tax advisor and help clients achieve favorable outcomes.