Retail Tech Solutions Specialist

Comcast; Cape Coral (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

Comcast in the United States seeks a customer-focused Sales Associate to assist and consult with customers on our products and services, using knowledge and technology to deliver a world-class sales and service experience.

You will demonstrate products, listen to customer needs, achieve sales and experience goals, onboard customers, and coordinate with customer care to resolve issues. You must be flexible with evenings, weekends, and holidays, and stay punctual.

Qualifications

• High School Diploma or GED required.
• 2–5 years of relevant experience in sales.
• Ability to demonstrate product knowledge and sales skills.

Responsibilities

• Represent products and services with product demonstrations to educate customers.
• Provide customer-first interactions and diagnose customer needs.
• Achieve sales and customer experience goals.
• Onboard customers and ensure they understand how to use products/services.
• Collaborate with customer care to resolve issues and maintain service quality.

Skills

Customer focus

Workplace organization

Persuasion

Technical knowledge

Teamwork

Self motivation

Critical thinking

Problem solving

Resilience

Communication

Professional integrity

Education

High School Diploma or GED

Job description

Comcast in the United States seeks a customer-focused Sales Associate to assist and consult with customers on our products and services, using knowledge and technology to deliver a world-class sales and service experience.

You will demonstrate products, listen to customer needs, achieve sales and experience goals, onboard customers, and coordinate with customer care to resolve issues. You must be flexible with evenings, weekends, and holidays, and stay punctual.