Customer-Focused Tech Retail Specialist

Comcast; Eagan (MN); On-site; USD 44,083,000 - 57,859,000; Full time

Job summary

Comcast is seeking a customer-focused sales associate to deliver an outstanding retail experience. You will engage customers, demonstrate products, and help them choose solutions that fit their needs.

Expect to meet sales targets while supporting onboarding and issue resolution. The role requires flexibility for evenings, weekends, and holidays, with opportunities for growth and team collaboration.

Qualifications

• High School Diploma or GED required.
• 2-5 years of relevant work experience preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Listening to customer needs, providing tailored solutions that align with their preferences and requirements.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Flexible schedule including evenings, weekends and holidays as necessary.
• Facilitating onboarding for new customers, ensuring they understand product usage and management effectively.
• Collaborating with customer care to troubleshoot and resolve issues, fostering trust and loyalty.
• Adhering to retail policies and procedures to ensure a consistent store environment.
• Participating in team huddles and required training to maintain up-to-date product knowledge and sales skills.
• Regular, punctual attendance; must be able to work nights and weekends, variable schedules and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Resilience

Critical Thinking Problem Solving

Communication

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a customer-focused sales associate to deliver an outstanding retail experience. You will engage customers, demonstrate products, and help them choose solutions that fit their needs.

Expect to meet sales targets while supporting onboarding and issue resolution. The role requires flexibility for evenings, weekends, and holidays, with opportunities for growth and team collaboration.