Retail Sales Specialist: Onboarding & Tech Solutions

Comcast; Silver Spring (MD); On-site; USD 25,000 - 39,000; Full time

Job summary

Comcast is seeking a customer-focused retail sales associate in a fast-paced store environment dedicated to delivering outstanding shopping experiences.

You will engage customers, demonstrate products, and tailor solutions to meet individual needs while meeting or exceeding sales goals. The role requires evening and weekend shifts and a strong emphasis on teamwork and schedule flexibility to serve daily store operations.

Qualifications

• Customer-focused approach to understand and meet shopper needs.
• Ability to present product features and benefits clearly.
• Proactive problem solving to resolve customer questions.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Listening to customer needs, providing tailored solutions that align with their preferences and requirements.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively.
• Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
• Participating in team huddles and completing required training to maintain up-to-date product knowledge and sales skills.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Skills

Customer-focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Resilience

Communication

Education

High School Diploma / GED

Job description

Comcast is seeking a customer-focused retail sales associate in a fast-paced store environment dedicated to delivering outstanding shopping experiences.

You will engage customers, demonstrate products, and tailor solutions to meet individual needs while meeting or exceeding sales goals. The role requires evening and weekend shifts and a strong emphasis on teamwork and schedule flexibility to serve daily store operations.