Retail Tech & Service Consultant — Customer Experience

Comcast; Chico (CA); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical coverage (Day-One)

Dental coverage (Day-One)

Vision coverage (Day-One)

401K with company match

Paid Parental leave

Tuition reimbursement

Paid Time Off

Discount resort tickets

Job summary

Comcast is looking for a retail sales associate to engage customers, demonstrate products, and deliver outstanding service in-store. You will work toward sales targets, assist customers with their accounts, and promote Comcast/Xfinity offerings.

Flexibility for evenings, weekends, and holidays is required, with the ability to lift items and move around the store as needed. Base pay is competitive with potential commissions, and Comcast offers comprehensive benefits, including day-one coverage

Qualifications

• High School Diploma is required.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to carry/move 25-pound boxes and stay active in-store

Responsibilities

• Engage customers with energy and demonstrate product features.
• Provide outstanding customer service in every interaction.
• Meet or exceed sales targets and follow up to ensure satisfaction.
• Explain account statements and assist customers with bill payments in-store.
• Answer questions about services, upgrade levels, and service requests.
• Promote Comcast/Xfinity products as a brand ambassador.
• Maintain strong product knowledge and stay informed on offerings.
• Contribute to a fun, competitive store environment and connect products to daily life.
• Adhere to store policies to maintain a professional environment.

Skills

Customer-Focused

Sales

Communication

Teamwork

Problem Solving

Education

High School Diploma

Job description

Comcast is looking for a retail sales associate to engage customers, demonstrate products, and deliver outstanding service in-store. You will work toward sales targets, assist customers with their accounts, and promote Comcast/Xfinity offerings.

Flexibility for evenings, weekends, and holidays is required, with the ability to lift items and move around the store as needed. Base pay is competitive with potential commissions, and Comcast offers comprehensive benefits, including day-one coverage