Retail Tech Sales Specialist

Comcast Careers; Edgartown (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day-One benefits

Health benefits

Tuition reimbursement

Paid Time Off

401K matching

Discount tickets to Universal Resorts

Job summary

Comcast Xfinity is hiring a retail store associate in Massachusetts. Bring energy, curiosity, and a passion for helping customers choose and use products while delivering an outstanding shopping experience.

You will engage customers, explain features, process payments and service requests, and act as a brand ambassador. A high school diploma and flexible schedule are required, with the opportunity to grow in a dynamic team.

Qualifications

• Customer-facing sales experience is preferred.
• Ability to explain product features and benefits to customers.
• Strong communication and teamwork skills.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer service

Retail sales

Product knowledge

Teamwork

Communication

Education

High School Diploma or equivalent

Job description

Comcast Xfinity is hiring a retail store associate in Massachusetts. Bring energy, curiosity, and a passion for helping customers choose and use products while delivering an outstanding shopping experience.

You will engage customers, explain features, process payments and service requests, and act as a brand ambassador. A high school diploma and flexible schedule are required, with the opportunity to grow in a dynamic team.