In-Store Tech Sales Pro — Commission Eligible

Comcast; West Yarmouth (MA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Day-One benefits

401K Savings Plan – with match

Tuition reimbursement up to $8,000

Job summary

Comcast is seeking a customer-focused retail associate in Massachusetts to engage shoppers, explain Xfinity products, and deliver outstanding service in-store. You will meet sales targets, assist with account questions, and promote branded products while maintaining a welcoming, organized store environment.

The role requires flexibility for evenings, weekends, and holidays, plus the ability to lift up to 25 pounds and move around the store as needed. Training and benefits are provided.

Qualifications

• High School Diploma or equivalent
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Communication

Critical Thinking Problem Solving

Resilience

Professional Integrity

Education

High School Diploma

Job description

Comcast is seeking a customer-focused retail associate in Massachusetts to engage shoppers, explain Xfinity products, and deliver outstanding service in-store. You will meet sales targets, assist with account questions, and promote branded products while maintaining a welcoming, organized store environment.

The role requires flexibility for evenings, weekends, and holidays, plus the ability to lift up to 25 pounds and move around the store as needed. Training and benefits are provided.